Calls and history

Transcriptions and sentiment

Transcriptions are text versions of calls and voicemail, with sentiment where available.

In the Key Admin this is the Transcriptions and sentiment switch. Read lets a key call the GET endpoints below. This feature is read only.

This feature holds sensitive data about callers and calls. Keep what you pull secure and only keep it as long as you need it.

List transcriptions

GET/domains/~/transcriptions

Returns text transcripts and sentiment for calls and voicemail. Filter by call ID or date.

Read Key Admin switch: Transcriptions and sentiment, Read. Read only keys also work. Sensitive data

Parameters

Name	In	Type	Notes
`id` required	query	number	The ID of the item, as returned when you list or create it.
`date` required	query	string	The date to report on, like `2026-10-29`.
`callid` required	query	string	The call ID from a live call or call record.
`orig_callid`	query	string	Match on the calling side's call ID.
`term_callid`	query	string	Match on the receiving side's call ID.
`by_callid`	query	string	Set to `yes` to look up by call ID.

Example request

curl -X GET "https://api.noodlevoice.com/ns-api/v2/domains/~/transcriptions?id=1.0&date=2026-11-02&callid=string" \
  -H "Authorization: Bearer $NOODLEVOICE_KEY"

const res = await fetch("https://api.noodlevoice.com/ns-api/v2/domains/~/transcriptions?id=1.0&date=2026-11-02&callid=string", {
  method: "GET",
  headers: {
    Authorization: "Bearer " + process.env.NOODLEVOICE_KEY,
  },
});
const data = await res.json();

import os, requests

r = requests.get(
    "https://api.noodlevoice.com/ns-api/v2/domains/~/transcriptions?id=1.0&date=2026-11-02&callid=string",
    headers={"Authorization": "Bearer " + os.environ["NOODLEVOICE_KEY"]},
)
print(r.status_code, r.json())

Response 200

{
  "call-intelligence-job-id": 1,
  "call-intelligence-processing-status": "string",
  "created-datetime": "2026-11-02 09:00:00",
  "call-id": "string",
  "call-intelligence-features-enabled": "yes",
  "call-intelligence-summary": "string",
  "call-intelligence-topics-top": [
    "string"
  ],
  "call-intelligence-duration-seconds": 1.0,
  "...": "19 more fields"
}

Response fields (32)

Field	Type	Notes
`call-intelligence-job-id`	integer (int)	ID of the call intelligence job.
`call-intelligence-processing-status`	string
`created-datetime`	string (da)	Created (date and time).
`call-id`	string	The call ID.
`call-intelligence-features-enabled`	string	Turns call intelligence features on or off (`yes` or `no`).
`call-intelligence-summary`	string
`call-intelligence-topics-top`	array of string
`call-intelligence-duration-seconds`	number	Call intelligence duration, in seconds.
`call-intelligence-duration-seconds-negative`	integer
`call-intelligence-duration-seconds-neutral`	number
`call-intelligence-duration-seconds-positive`	number
`call-intelligence-ending-duration-seconds`	number	Call intelligence ending duration, in seconds.
`call-intelligence-ending-duration-seconds-negative`	integer
`call-intelligence-ending-duration-seconds-neutral`	number
`call-intelligence-ending-duration-seconds-positive`	number
`call-intelligence-ending-percent-negative`	integer
`call-intelligence-ending-percent-neutral`	integer
`call-intelligence-ending-percent-positive`	integer
`call-intelligence-ending-sentiment-scale`	integer
`call-intelligence-percent-negative`	integer
`call-intelligence-percent-neutral`	integer
`call-intelligence-percent-positive`	integer
`call-intelligence-segments`	array of object
`call-intelligence-segments[].speaker`	string
`call-intelligence-segments[].comment`	string
`call-intelligence-segments[].sentiment`	string
`call-intelligence-segments[].start-time`	string
`call-intelligence-segments[].end-time`	string
`call-intelligence-summary-status`	string
`call-intelligence-topics-all`	array of string
`errors`	string
`last-modified-datetime`	string (date)	Last modified (date and time).